HOW IT WORKS

GIVE AI A
RESPONSIBILITY.

You run the business. We run the AI.

Choose an ongoing job. Agree on the information, rules and human handoffs. TMS sets up, runs, monitors and improves the agreed AI work with you.

BOOK A 10-MINUTE CALL

GIVE AI A RESPONSIBILITY

A TASK ENDS.
RESPONSIBILITY KEEPS GOING.

A TOOL

  1. TASK
  2. OUTPUT
  3. STOP

AI AGENT

  1. WATCH
  2. RESPOND
  3. HUMAN HANDOFF WHEN NEEDED
  4. ↵ RETURN TO WATCH

AN ONGOING
RESPONSIBILITY.

Your team handles decisions and exceptions.
The agent keeps watching the agreed responsibility.

WHAT AN AGENT OWNS

CLEAR WORK.
CLEAR BOUNDARIES.

01

WHAT AN AGENT OWNS

An agent has an ongoing responsibility. Start with customer response, for example. Agree on what it watches, the information it can use, what it should do and what should be handed to a person. The responsibility has clear boundaries around your business.

02

HOW THE WORK KEEPS MOVING

An inquiry arrives. The agent responds using approved information, understands the need and helps move the agreed next step forward. It can keep following through according to the process. A tool can complete a task and stop. The agent keeps watching its responsibility.

03

WHEN A PERSON STEPS IN

A request may need judgment, an exception or a decision. The agent routes the important context to a person. Your team handles the human next step. The agent keeps watching the responsibility instead of treating the handoff as the end of all work.

04

WHAT TMS DOES FOR YOU

TMS identifies a practical starting responsibility with you, sets the agent up, operates and monitors the agreed work, reviews what is happening and improves it with you. As your business needs more, TMS can expand the work or assemble, connect or build something specialized through Venture Factory.

THE WALKTHROUGH

SEE HOW THIS WORKS.

WHAT DOES IT MEAN FOR AN AI AGENT TO OWN A RESPONSIBILITY?

  1. WATCH
  2. RESPOND
  3. HUMAN HANDOFF WHEN NEEDED
  4. ↵ RETURN TO WATCH

AN ONGOING
RESPONSIBILITY.

An ongoing job.
Built around how you work.
A person when needed.

HOW TMS WORKS

WE RUN THE AI.
WITH YOU.

  1. 01

    IDENTIFY

    Choose a useful responsibility.

  2. 02

    SET UP

    Connect information, rules and handoffs.

  3. 03

    RUN

    TMS operates and monitors the agreed AI work.

  4. 04

    IMPROVE

    Review activity and improve what it handles.

  5. 05

    EXPAND

    Add responsibilities when it makes sense.

ONGOING TMS OPERATIONS

HUMAN OVERSIGHT

YOUR PRIORITIES.
IMPORTANT DECISIONS.
OUR ONGOING OPERATIONS.

You keep the priorities and important decisions. We review activity together, improve what the agents handle and expand when a useful opportunity is clear.

  • Approved information and business rules
  • TMS monitoring and review
  • Exceptions and human handoffs

TMS SOLUTIONS → TMS VENTURE FACTORY

START PRACTICAL.
GO MUCH FURTHER.

TMS SOLUTIONS

Practical AI agents for recurring business responsibilities.

A PRACTICAL STARTING POINT
SHARED KNOWLEDGECONNECTED WORKFLOWSSPECIALIZED AI AGENTSBUSINESS RESPONSIBILITIESHUMAN DECISIONS + HANDOFFS

TMS VENTURE FACTORY

CUSTOM AI SOLUTIONS
BUILT AROUND YOUR BUSINESS.

When standard TMS Solutions are not enough, TMS can assemble, connect or build custom AI agents, workflows and operating systems around the way your business works.

EXPLORE VENTURE FACTORY

LET’S LOOK AT YOUR BUSINESS

WHAT COULD AI
TAKE OFF YOUR PLATE?

A short conversation about where AI could help your business most.

BOOK A 10-MINUTE CALL

TMS / THE WALKTHROUGH

Narration transcript

You run the business. We run the AI.

TMS Solutions Group is your AI Operations Partner. We give businesses AI agents that can take responsibility for ongoing work.

An agent can watch for a customer inquiry, respond, understand the need, and follow through. When a person is needed, it hands over, then keeps watching.

TMS sets it up around your business. We run, monitor, and improve the agreed work with you.

From customer response, follow-up and booking, to receivables, reputation, recruiting, and business intelligence. To help increase revenue, save time, save money, and run more smoothly.

And that’s only part of what TMS can help with.

Book a short, ten-minute conversation. Let’s look at where AI could make the biggest impact in your business.

Download transcript · Download captions

TEXT WALKTHROUGH

01 YOUR AI OPERATIONS PARTNER

TMS Solutions Group is your AI Operations Partner. We give businesses AI agents that can take responsibility for real ongoing work — not just one isolated task.

02 AN ONGOING RESPONSIBILITY

An agent watches, responds, follows through and involves a person when needed, then keeps watching the responsibility. TMS sets these agents up around your business, runs and monitors them, and improves what they handle over time.

03 WHERE AI CAN HELP

They can help with customer response, follow-up, booking, receivables, reputation, recruiting, business intelligence and other recurring work. And that’s only part of what TMS can help with.

04 LET’S LOOK AT YOUR BUSINESS

Schedule a short 10-minute conversation and let’s look at where AI could make the biggest impact in your business.

WHAT COULD AI TAKE OFF YOUR PLATE?

BOOK A 10-MINUTE CALL